Frequently asked questions about Payit?

Of course! There are no costs associated with Payit to sign up for the activity. The price you see is the price you will pay upon registration.

Payit offers the most common payment methods. You can securely and easily make payments using Bancontact or Payconiq, and thus through various banks (including Belfius, BNP Paribas Fortis, CBC, Fintro, Hello Bank, ING, and KBC).

After payment, you will receive an email with an overview of your payment. This email also contains a PDF that you can print and bring to the activity.

If you do not pay, the transaction will not be completed, and you will not be registered.

The chance is small, but if something goes wrong during your payment, we are automatically notified. We take the necessary steps to ensure that everything can proceed without any issues.

You cannot cancel a payment, as it is an online transaction and is immediately executed. If you wish to cancel your purchase, you should contact the organization, and they can then process a manual refund.

Safety first! All transactions are done through certified payment partners. Want to know more? You can read here all about it.

You need to request an invoice from the organization for which you made the payment. Payit is only an intermediary in the registration and online payment. You will receive a payment confirmation.

No, only people organizing activities need to create an account on Payit. They can then follow up on their registrations within their account.

First check your spam or junk mail folder. Is the email not there either? Then contact the organization of the activity. They can check whether your payment has been processed correctly and resend the confirmation email if necessary.

You cannot change your registration yourself after payment. Please contact the organization of the activity. Depending on their policy, they can adjust your registration or issue a refund.

If the organization has processed a refund, you will automatically receive a confirmation email. The amount will be transferred back to your bank account within a few business days. The exact timing depends on your bank. If you have questions about the status of your refund, you can contact the organization.