Privacy Policy

We understand that your trust in us is the most valuable asset the company PAYIT COMM V (hereinafter “VEEPIE”, “PAYIT”, “we” or “us”) has. Your privacy is therefore of the utmost importance to us.

This privacy policy (hereinafter the “Privacy Policy”) applies, inter alia, to (i) our website  (hereinafter the “Website”), (ii) visiting our premises and (iii) all (commercial) relationships between PAYIT and its customers, prospective customers and business partners.

This Privacy Policy includes, inter alia, information about the personal data that PAYIT collects, as well as about how PAYIT uses and processes this personal data.

PAYIT would like to point out that it strives at all times to act in compliance with the “Privacy Legislation”, namely (i) the Belgian Privacy Act of December 8, 1992 on the protection of privacy with regard to processing personal data, (ii) EU Regulation 2016/679 of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC and (iii) (prospective) Belgian legislation regarding implementation of the Regulation mentioned above.

Visiting the Website, making use of the services of PAYIT, subscribing to the PAYIT newsletter, purchasing products, creating an account or taking out a subscription all imply your express consent to the Privacy Policy (as a result of entering your personal data or opting in) and therefore to the way PAYIT collects, uses and processes your personal data.

Please read this Privacy Policy carefully in conjunction with PAYIT general terms and conditions and cookie policy.

Types of personal data

PAYIT may collect and process the following personal data:

  • Last name
  • First name
  • Customer number
  • Company name
  • Position within the company
  • Personal address
  • Company address
  • Invoicing address
  • Payment details
  • Invoice number
  • Bank sort code
  • Password
  • Email address
  • Telephone number (landline/cellphone)
  • Fax
  • IP address
  • Any personal data included in the free text field on the contact form
  • Any other personal data voluntarily transferred to PAYIT (such as in correspondence)

Also, PAYIT automatically collects information anonymously relating to your use of the Website. For example, PAYIT will automatically log which sections of the Website you visit, which web browser you are using and which website you were visiting when you accessed the Website. We cannot identify you personally from this data, but it allows PAYIT to compile statistics regarding use of the Website.

How we collect personal data

This personal data is collected while or as part of:

  • Visiting the Website
  • Requesting a quote/information
  • Working with PAYIT
  • Using PAYIT services
  • Filling out the contact form on the Website
  • Signing up for the PAYIT newsletter
  • Letters to or from PAYIT

Personal data collected by PAYIT is therefore expressly and voluntarily provided by yourself.

Providing certain personal data is (sometimes) necessary in order to use certain services (signing up for newsletters, for instance). It is always made clear which information is mandatory and which is optional.

Use of personal data

PAYIT may use your personal data for the following purposes:

  • Preparing (and sending) a price quote
  • Performance of a contract with PAYIT (including follow-up)
  • Providing assistance
  • Sending invoices and collecting payment
  • Answering queries (regardless of whether sent via contact form)
  • Optimizing the quality, running and content of the Website
  • Sending out newsletters
  • Sending out targeted marketing and advertising, updates and promotional offers based on your communication preferences and – where applicable – based on your explicit consent
  • Statistical purposes

Processing takes place on the following legitimate basis, as the case may be:

  • You have given consent for your personal data to be processed for one or more specific purposes
  • Processing is necessary for a contract with PAYIT or for specific steps you request prior to entering into a contract
  • Processing is necessary to comply with a statutory obligation to which PAYIT is subject
  • Processing is necessary to protect your life or that of another natural person
  • Processing is necessary for performing a task in the public interest
  • Processing is necessary for the purposes of the legitimate interests pursued by PAYIT or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child

Disclosing personal data to third parties

PAYIT will not disclose your personal data to third parties, except where necessary as part of the contract and its optimization (such as but not limited to the provision of services by external service providers to PAYIT, payment processing, database management). Under this, your personal data may be disclosed to software suppliers, external IT consultants, data centers and/or cloud partners, financial institutions, insurance companies, other companies within the group, other external service providers (security firms, photographers, translation agencies, partner newsletters, other marketing partners).

Where it is necessary for PAYIT to disclose your personal data to third parties on these grounds, the third party concerned is required to use your personal data in accordance with the provisions of this Privacy Policy.

Notwithstanding the above, it is however possible that PAYIT discloses your personal data:

  • To the competent authorities (i) where PAYIT is obliged to do so by law or in the context of actual or prospective legal proceedings and (ii) to protect and defend PAYIT's rights.
  • Where PAYIT or the majority of its assets are acquired by a third party, in which case your personal data collected by PAYIT will be part of the assets transferred.

In all other cases, PAYIT will not sell, rent or pass on your personal data to third parties, unless it (i) has obtained your consent and (ii) has set up a data processing agreement with the relevant third party, which includes the necessary guarantees regarding confidentiality and processing your data in compliance with privacy requirements.

Cross-border processing of personal data

Any transfer of personal data outside the European Economic Area (EEA) to someone resident or registered in a country not covered by an adequacy decision issued by the European Commission will be governed by the provisions under a data transfer agreement, which will either (i) include the standard contractual clauses as set out in the 'Decision of the European Commission of February 5, 2010 (Decision 2010/87/EC)', or (ii) provide appropriate safeguards through any other mechanism under the Privacy Legislation or any other regulations regarding the processing of personal data.

Storing personal data

Except where a longer retention period is required or justified (i) by law or (ii) for compliance with other regulations, PAYIT will only store your personal data for as long as is necessary to achieve and complete the purposes defined in this Privacy Statement under “III. Use of personal data” above.

Your rights

You have the following rights in relation to processing your personal data:

  • Right of access to your personal data;
  • Right to have inaccurate personal data rectified, or completed if it is incomplete;
  • Right to erasure of your personal data ('right to be forgotten') (PAYIT would like to point out here that certain services can no longer be provided if you delete certain necessary personal data or ask for it to be deleted);
  • Right to restrict processing of your personal data;
  • Right to portability of your personal data;
  • Right to object to processing your personal data.

If you wish to exercise your rights to privacy, please contact or complete the form for exercising your rights to privacy and send it to PAYIT by email or post. You can technically exercise these rights free of charge using the form mentioned above.

If you no longer wish to be sent newsletters or information about PAYIT's services, you can unsubscribe at any time by clicking the “unsubscribe” button, included at the bottom of every email from PAYIT.

Protecting your personal data

PAYIT is obliged to take appropriate and reasonable physical, technical and organizational security measures with a view to preventing (i) unauthorized or unlawful access to your personal data, as well as (ii) loss, misuse or alteration of your personal data.

PAYIT will store any personal data it has collected on-site. Backups are made by a third party (located within the EER).

Despite (i) PAYIT's security policy, (ii) the checks it carries out and (iii) the actions it adopts in this context, no level of security can be guaranteed to be infallible. No method of transmission or sharing over the internet nor any means of electronic storage is 100% secure, so PAYIT cannot guarantee absolute security in this regard.

Privacy Policy Updates

PAYIT is entitled to update this Privacy Statement by posting a new version on the Website. With this in mind, it is strongly recommended that you regularly visit the Website and the relevant page where the Privacy Policy is displayed, to ensure that you are aware of any revisions.

Links to other websites

This Website might include hyperlinks to other websites. If you click on one of these links, you may be visiting another website or internet resource that may collect information about you intentionally or using cookies or other technology. PAYIT accepts no responsibility, liability or authority with regard to these other websites or internet resources, nor to the way they collect, use and share your personal data. You should check the privacy policy for these other websites and internet sources yourself, so that you can decide whether they are acting in accordance with the Privacy Legislation.

Contacting PAYIT

Should you have any questions regarding the Privacy Policy or the way PAYIT collects, uses or processes your personal data, please contact us:

By email, or by post: Sergeant Segersstraat 16, 8870 Izegem

If you are at all dissatisfied with the way PAYIT handles these enquiries or comments or if you have any complaints about the way PAYIT collects, uses or processes your data, you can make a complaint to the Data Protection Authority.